Operations & Margin - Northgate portfolio + all contracts
July 2026 close position · Refreshed hourly · Finance, Payroll, T&A and Agency Invoice systems
Restricted - commercial data
Commercial Position - July 2026
Contract margin: what is left of contract revenue after all delivery costs - the number this console exists to protect.
Contract Margin
11.2%
▼ 0.6pt vs plan (11.8%)
Finance + Payroll Systems
Agency share of workforce cost: how much of the labour bill goes to agencies rather than your own people - agency hours cost roughly half as much again.
Agency % of Workforce Cost
14.1%
▲ 1.3pts vs June
Payroll + Agency Invoices
Absence rate: scheduled hours lost to sickness and no-shows - every absent shift becomes overtime or agency cover.
Absence Rate
4.6%
▲ 0.4pts vs June
T&A System
Payroll vs T&A variance: pay runs that don't match clocked hours - usually agency invoices or missed shifts.
Payroll vs T&A Variance
£8.4k
Flagged - under investigation
Payroll + T&A Systems
Margin by Site
Contract Margin % by Site - YTD
Finance + Payroll Systems · Apr - Jul 2026 · Plan 11.8% (dashed) · Click a bar for site detail
Quay Point 6.8%
Cost of Cover & Margin Bridge
Cover Cost Trend - Agency & Overtime
Payroll + Agency Invoices · Aug 2025 - Jul 2026 · £k per month
Elevated Jun - Jul
Margin Bridge - Plan to Actual
Finance System · YTD blended margin · percentage points
-0.6pt vs plan
Sites & Exceptions
Site Position - July 2026
All systems · Margin, cover cost and absence per site
1 red · 2 amber
Site
Margin
Cover £k
Absence
Exceptions Needing a Decision
All systems · Rules run hourly
2 critical
✦ Ask your data
✦
One site ran below plan in July - Quay Point, 6.8% margin against an 11.8% plan, driven by reactive M&E cover.
Three lowest-margin sites - YTD vs plan 11.8%
Quay Point drew £14.2k of agency and overtime cover in July, up 38% on June. Most of it is reactive M&E call-outs - the chiller pump fault alone accounts for over 60 hours of specialist cover at premium rates.
July agency spend was £45k across the portfolio. Quay Point (£9.8k), Grey Street (£7.4k) and Forbury Court (£5.1k) account for half of it - the other nine sites average £2.5k each and are inside tolerance.
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