Agency spend is up again. Can you diagnose why?
Every guard. Every site. Every licence. Every hour. One screen - without replacing the systems you already run.
You know the number moved. You just can’t prove why.
The audit letter
The SIA ACS audit letter lands: you have 14 days to produce evidence. Your compliance manager is on holiday, and £50k of billable time is about to disappear into audit prep.
The 7am rota
The rota is firefighting by 7am. An agency has covered two of the gaps at 1.6x rate - the margin on that site just dropped 4 points and nobody’s counted it yet.
The licence tracker
The SIA licence tracker is a spreadsheet. Maintained by one person. Always behind. Some operators have found out the hard way what “behind” means on a live site.
The escalations
Customer escalations live in the incident report email folder - where they go to die.
The systems you already run. Talking to each other at last.
Your T&A and rota, patrol systems, the licence tracker spreadsheet, your training LMS, finance and incident reporting. Nothing gets replaced. Everything finally agrees.
Four answers you don't have today.
Agency spend · % of workforce cost
By site, by contract, by week. See the overreliance before the invoice does.
Guard-to-site profitability
Contract-level P&L that reconciles what Ezitracker says with what Sage says - before Monday morning.
Licence & training currency
Every SIA licence, 30-day expiry alerts, BS7858 vetting and right-to-work status in one view. Audit letter Monday, evidence pack Tuesday.
Fill rate · absence · SLA
The operational numbers your customer reviews run on - the same ones, every month, without the Sunday build.
16%Agency spend down in six months.
How one security provider did it with Datore - by seeing the overreliance site by site, and acting on it before the invoices confirmed it.
Win the data question in your next tender.
The exact language that turns “do you have dashboards?” into a scoring advantage - written for security and manned guarding bids.
Your scheduling tool doesn’t know whose licence expires next week. Ours does.
A 30-minute call. Bring your messiest agency-spend question - we’ve heard worse.